Spring Sale

Frequently Asked Questions

  How do I check the current status of my orders?

  What do these different order statuses mean?

  Are returns and exchanges accepted for orders outside UAE?

  What are the delivery charges?

  What is the estimated delivery time?

  My credit card details have been rejected, what do I do?

  Are my credit details trusted for online payments at MafeeMushkil?

  Why should I use prepaid methods of payment?

  What payment methods do you accept?

  Can I place an order outside the GCC?

  How do I pay using a credit/debit card?

  How can I track my order?

  How do I know if my order has been shipped?

  Do you deliver internationally?

  Where do you deliver?

  Who are the carrier partners of MafeeMushkil?

  How can I change my delivery address after placing an order?

  I’ve been waiting longer than your delivery promised, what should I do?

  I forgot my password, what should I do?

  How secure is shopping at MafeeMushkil?

  How can I return an item?

  How will I get my money back in case of a return?

  Under what conditions are returns acceptable?

  Under what conditions are product exchanges acceptable?

  What is the return notice period?